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Support Services for Advant Software Products
Training
Advant Technologies Inc. offers comprehensive training on its products and solutions. Our product and training experts provide you with extensive hands-on experience and real-time usage of the products. The Advant Technolgies Inc. training program is learner-friendly, designed with structured tracks for all levels of users. Advant offers its training at the customer's place; on-site, on mutually agreed and comfortable time slab.
For all training related clarifications and issues please contact us through:
E-Mail: support@advant-tech.com
Phone: +91 080 2860 5859
Fax : +91 080 2860 4826
Data migration guidelines
If the customer is changing from other software to Sahaj Software, limited migration of the database will be done subject to Advant Data migration policy. The scope of the data migration will be limited to the migration of:
= All Masters
= Batch wise Stock for all products
= Opening Balance and Closing Balance for the ledger accounts
Migration of sale invoice , purchase details and the accounts details from other database to our database is not in the scope.
Support
Advant Technologies offers comprehensive support to its products that will enable you to manage your business without any hindrance.
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Description |
30 Day Evaluation Support |
Paid Support* |
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Business Hours |
9 x 5 |
9 x 5 |
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Acknowledgement |
2 Business Days |
1 Business Day |
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On line access |
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Service Pack |
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Minor Release |
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Telephone |
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Major Release |
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Business Hours:
Support will be available 9 hrs a day and five days a week (Monday through Friday) excluding Indian public holidays.
* For Perpetual license model, Support has to be purchased separately and for Annual Subscription License Model, Support cost is included.
Terms and conditions of Support plans, support features, pricing and support availability are subject to change. For any clarification please contact support@advant-tech.com
E-mail Advant Technologies Inc. Support
Advant Technologies Inc. product specialists can be contacted via email. While logging in your problem, do provide as much information about the problem as possible to help in faster analysis. While sending a problem please write subject field as problem report for faster and correct solution.
Calling Advant Technologies Inc. Support
You can call Advant Technologies Inc. Customer Response Center for logging and resolving any technical problems. Experienced and knowledgeable product specialists staff are available to guide you at this Center. This center is accessible between 9.00 AM and 7.00 PM (IST).