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BizCom

BizCom is a mobile based solution for business communication. It can be used by distributors, retailers, clubs, stock brokers, manufacturing units, service providers and even individuals. It helps reach the intended audience at much lesser cost and in an easy and efficient manner. In the current market situation, effective communication with the customers and vendors will strengthen your relationship and will give you an edge against competition. The BizCom allows you to send unlimited number of text messages in record time to your customers instantly from your computer without any internet connection.

Modules in BizCom

  • Promotional messages
  • Sales Orders
  • Acknowledgements
  • Payment Reminders
  • Customer Complaint
  • Premium due reminders
  • Invitations
  • Season greetings
  • Bulk Messages options
  • Event alert
  • Meeting reminders
  • Sale/Discounts Alerts
  • Job alerts etc.
  • School fees reminders
  • Dispatch status


BizCom is Advant’s business communication product with following features. This product takes just few seconds to set up and start running :

Features:

• Send and receive mass sms’s can be used for
-::- Product Promotion
-::- Announcing launch of new products or services
-::- Announcing school start date, close date, holidays, emergency messages etc
-::- Conducting public surveys, collecting public opinion
-::- Sending personalized messages to customer for greetings on special occasions
-::- Auto-reply to customers and prospects on enquiry
-::- Auto forward options can be used to forward the messages to concerned persons on a business rule basis
-::- Can use to conduct lotteries or mass games

• Manage field staff using sms to send and receive mails

• Automated Order Booking system
-::- Hotels and Restaurants can use it to automate order booking for rooms and home delivery
-::- Customers can get the menu card, room rates, etc by sending pre-fix sms’s
-::- Hospitals and other emergency services can use it for providing emergency services and auto-response to emergency requests
-::- This can be used in any other services organization

• Service and Support Center
-::- It acts as service and support center by letting users send a sms with prefix
-::- The problem is automatically forwarded to concerned engineer
-::- An auto reply is sent to customer confirming receipt of his complaint
All messages are configurable through a simple user interface

• System Requirements
-::- Any standard GSM datacard (GSM comes with a sim card inside)
-::- A PC or laptop with standard datacard slot or an USB slot; if there is USB slot only, then the datacard should have USB port
-::- Standard Windows OS with MS Office (Access)

Benefits

• It runs unattended , 24 x 7 (even on holidays)
• Powerful and cost effective advertising tool as it reaches the intended audience on his cellphone
• Increases customer intimacy by prompt auto-response when an enquiry or a service request is received
• It is interactive; it can provide lot of interactive information through sms without any manual interface saves valuable manpower
• Only final and genuine requests get attended
• It provides valuable statistics regarding enquiries, customers, service requests etc.